Dec 23, 2018

Information Management Advisor

Algemene omschrijving

Médecins Sans Frontières (MSF) is an independent, medical, emergency relief organisation that provides assistance to people worldwide, regardless of their background, religion or political convictions. Above all, we aim to save lives and to offer medical care to victims of disasters, wars and epidemics. Working together with local staff, we give direct support to the population. MSF also appeals to those in power, including governments and international organizations, and speaks out about the abuses we encounter in the course of our work.

MSF coordinates operations through collaborations between global offices. ‘Artsen zonder Grenzen Nederland’ (MSF-Holland) has a partnership with offices in the UK and Germany. This partnership, known as ‘MSF Operational Centre Amsterdam’ (MSF-OCA), operates medical humanitarian interventions in about 25 countries. Annually, MSF-OCA deploys approximately 1,100 international staff and employs 7,000 national staff.

The office of MSF-Holland located in Amsterdam hosts more than 250 employees, offering direct support to MSF-OCA operations.

Our Logistics department offers a suite of technical and supply chain services including end-to-end supply chain management, medical facility management and maintenance support to all medical equipment, as well as expert advice on construction, transport, energy and other technical domains. Some 800 logisticians who work in our field projects receive logistical support from our support teams, based in offices in Amsterdam and Berlin.

Our Logistics department is looking for an

Information Management Advisor

100% position, 4 months (covering a maternity leave)

Based in Amsterdam, starting mid-January 2019

The position reports to the Coordinator of Technical Logistics / Back Office.


The main objective of the information management advisor is to manage and contribute to the improvement of the existing information channels and the new knowledge platform used by the logistics users in the field.


  • Manages monitors and improves the information channels used to transmit/exchange information and knowledge (SharePoint site, video database, mailing campaigns)
  • Promotes and organizes the creation of knowledge transfer material and events for the FSU (e.g. video tutorials, webinars)
  • Assist the technical experts in the development of effective products (policies, SOP’s, tools, guidelines) through liaising with our service providers (mainly editors, graphic designers and translators).
  • Actively contribute to the build phase of the new Field Logistics SharePoint site and accompany the subject matter experts in the migration of the documents to the new platform.
  • Act as the focal point for GIS service requests, ensure the link between the operations and the GIS Unit located in Geneva
  • Provide help desk support to users in the field concerning the use and configuration of the Logistics Reporting System

Gestelde eisen


  • A result-driven, service-minded, dynamic and supportive advisor with a ‘can-do’ attitude and excellent problem-solving skills;
  • Capable of conceptual and analytical thinking and translating concepts into practice;
  • A relevant Bachelor’s or Master’s degree;
  • Proven experience with the management and configuration of Content Management Systems (preferably Microsoft SharePoint) and/or Web Front End design.
  • MSF-experience, or work experience in the NGO-sector, is considered an advantage;
  • Excellent communication and presentation skills;
  • Excellent command of the English language.




Meer informatie


  • A challenging and exciting position in an international environment
  • A contract for 4 months based on a fulltime appointment (40 hours/week).
  • A gross monthly salary scale 6, between € 2,737 and € 3,909, depending on professional experience, based on a fulltime appointment
  • Other benefits include 30 holidays based on a fulltime appointment and a premium-free pension plan


If you are interested in this post and would like additional information, please contact Francis Coteur, Coordinator Technical Logistics via

If you believe that you fit the profile, you can react directly via the ‘Apply’ button. Please upload a letter of motivation and Curriculum Vitae in English as one combined document.

Deadline for application is 6/1/2019 

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