Mar 28, 2017

Head of Learning & Development (40 hrs p/w)

Algemene omschrijving

Médecins Sans Frontières (MSF) is an independent, medical, emergency relief organisation that provides assistance to people worldwide, regardless of their background, religion or political convictions. Above all, we aim to save lives and to offer medical care to victims of disasters, wars and epidemics. Working together with local staff, we give direct support to the population. MSF also appeals to those in power, including governments and international organisations, and speaks out about the abuses we encounter in the course of our work.

MSF coordinates operations through collaborations between global offices. ‘Artsen zonder Grenzen Nederland’ (MSF-Holland) has a partnership with offices in the UK and Germany. This partnership, known as ‘MSF Operational Centre Amsterdam’ (MSF-OCA), operates medical humanitarian interventions in about 30 countries. Annually, MSF-OCA deploys approximately 1,500 international staff and employs 9,000 national staff.

The office of MSF-Holland is located in Amsterdam and hosts close to 300 employees, offering direct support to MSF-OCA operations.

MSF-OCA is with immediate effect looking for a:

Head of Learning Development (40 hrs p/w)

based in Amsterdam

Our Learning Development department was established in 2015 following a significant revision of our training strategy and set-up at the time, to better facilitate the specific ambitions of MSF-OCA’s Strategic Plan 2015-2019. Our focus has shifted from the delivery to the analysis and design of learning interventions based on real learning and development needs. Our contributions aim to ensure that our staff consistently meets the requirements of their roles whilst continuing to develop their skillset and expertise, and to improve MSF-OCA’s capacity to better retain staff through planned career and talent development.

The Learning Development department offers a transparent and accessible portfolio of integrated services. In addition to the design and delivery of learning interventions, it helps management to identify learning needs, assists them to define effective interventions, and shares its expertise regarding best practices, methods, theories and techniques. With the ultimate goal to provide quality care to our beneficiaries, the Learning Development department services international and national staff and headquarter-based employees who directly support our medical humanitarian operations in the field, most of them working out of our Amsterdam, Berlin and London offices.

The Learning Development department in MSF-Holland/MSF-OCA consists of approximately 15 FTE’s, who are based in Amsterdam, Bonn and Canada, as well as in the field, and manages a flexible pool of trainers and works with external providers. It collaborates very closely with our HR Department to ensure alignment in scope, objectives and planning.

The new Head of Learning Development is expected to inherit and continue with the defined strategic vision of the department to ensure continuity and consistency. As we are only part way through the implementation plan of building the Learning Development department, the successful candidate is able to have a long term vision for the department, as well as focus on current and next steps. We are still in a change process.

Main Responsibilities:

  • Provides leadership, vision and direction to the Learning Development department, in support of the organization’s strategic objectives, and via the development and implementation of agreed Annual Plans.
  • Provides pro-active and strategic thinking combined with change management capabilities and stakeholder management skills.
  • Recruits, trains and manages a team of skilled and motived team members who are empowered to take decisions and encouraged to take initiative and provide feedback.Holds annual planning and review sessions and regular, informal updates with direct reports, and ensures similar reviews take place throughout the department.
  • Identifies critical organizational needs and synergies between these, in order to develop learning development solutions on key strategic areas.
  • Manages the design and production of learning development activities in a timely and cost-efficient manner and undertakes regular and effective ‘marketing’ of the services offered across MSF-OCA.
  • Supervises and improves the quality of all learning development activities delivered.
  • Supports strategic decision-making as a Head of Department and a member of the MSF-Holland Extended Management Team, the Resource Departments Management Team, and the MSF-OCA Heads of HR Platform, and as such guides and supports the organizational development initiatives identified by Management Team of MSF-OCA and MSF-Holland.
  • Builds positive relationships with all departments whilst offering support and advice, where applicable.

Gestelde eisen

Candidate Profile:

  • Thinking and working level up to academic standards.
  • Ability to demonstrate strong (remote) management and leadership skills and extensive management experience in relevant roles.
  • Knowledge of and experience with HRM, Learning Development and Change Management in a dynamic, complex and international work environment – preferably in an NGO-setting.
  • Brings a strong external network.
  • Willing to delegate responsibilities and to coach the team to develop their skills. Ability to build commitment and connect and bind the team together.
  • Capable of conceptual and analytical thinking and with proven skills to translate concepts into practice.
  • Good levels of persuasiveness and perseverance, a result-oriented focus and an innovative approach are required.
  • Strong negotiation and influencing skills in order to initiate and maintain partnerships within and outside Médecins sans Frontières, and to have a voice within the management levels of MSF-OCA.
  • Good communication and presentation skills are essential as well as an excellent command of the English language, both written and spoken. Active knowledge of Dutch or French is an asset.
  • Available for international travel and field visits. 


40 hrs p/w


Salary between €4,162 and €5,945 gross per month excluding 8% holiday allowance

Meer informatie

Our Offer:

  • A position in a challenging, international environment.
  • A contract for the initial duration of three years (with an option of renewal) based on a full-time appointment of 40 hours per week.
  • Salary between €4,162 and €5,945 gross per month excluding 8% holiday allowance.
  • Other benefits include 30 holidays and a premium-free pension.

Information Application

For more information about this position, please contact Ms Kim Top, Assistant to the Director Projects, Resources Organisation, +31-020-5208551.
If you recognize yourself in the profile, you can react directly via the ‘Apply Now’ button. Please upload a letter of Motivation and Curriculum Vitae in English as one combined document.

The first round of interviews will take place in the week of 10 April 2017.

The closing date for your application is Wednesday 5 April 2017.

Link to this post!

Related jobs:

  1. Head of Learning & Development (40 hrs p/w)
  2. Head of Learning and Development
  3. Learning & Development Coordinator (fulltime)
  4. Learning & Development Manager
  5. Learning and Development Manager – Europe, Middle East, Africa (1463

Any question, comment on this job? Go ahead and leave a comment!

You must be logged in to post a comment.

We are using cookies to provide statistics that help us give you the best experience of our site. By continuing to use the site, you are agreeing to our use of cookies.