Jan 11, 2018

French speaking Technical Support employees wanted for famous sports brand in Amsterdam



Algemene omschrijving

Functieomschrijving

Our client is a leader in delivering customer service support for various clients. They offer flexible and professional solutions for their customers in all customer service areas. You will be a part of a worldwide talented team of 130.000 customer service employees who represent some of world’s largest corporations. Teamwork and employee development is one of their priorities. Some of the clients they work with are Dell, Tommy Hilfiger and Expedia.

One of their other clients is a famous sports brand, which is in search of French speaking technical support employees.

In this job, you will be handling technical issues for retail stores. Whether it is retail store mobile devices, applications, digital brand experiences or equipment, this role helps coaches and retail teams get connected, if an issue occurs. You are going to guide coaches through step-by-step solutions. Examples are resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating application menus and troubleshooting email issues. You will be doing this via phone, e-mail or chat.

Wat wij bieden:

  • An exciting full time job starting the 18th of January
  • Public Travel costs compensation 100% if you live further than 10
    km from work location;
  • Salary conform the market;
  • Attendance bonus system (700 yearly);
  • Irregular hours payment for weekend shifts;
  • Possibilities for development and promotions;
  • Pension plan.

Wat wij vragen:

  • Technical background;
  • Experience in working with customers;
  • Your main language is French and you speak English fluently as well;
  • You have prior experience in an IT Operations support role;
  • You have strong verbal and written communication;
  • You are able to work flexible shifts during the week and weekends/evenings.

Solliciteren:

Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop ‘Solliciteer direct!’ en we nemen zo snel mogelijk contact met je op!

Gestelde eisen

Zie de informatie bij omschrijving en details.

Uren

32 – 40 uur



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